Help and support

We're here to help with KOPO Pay, KOPO Go and KOPO Chop.

Get help in the app

Open the KOPO app and go to Profile.
Tap Help & Support and choose what you need help with.

Email us

Please write from the email address on your KOPO account and include the date and amount of any payment you're asking about. Never send your password, PIN or full card number.

In an emergency

During a ride, tap SOS in the app. If you are in danger, call the local emergency number first.

Delete your account

See how to delete your KOPO account and data.